Mercurio
While you rest, your business keeps quoting.
An AI agent that handles your WhatsApp and email around the clock: chats naturally, gathers what it needs to build a quote, and never sends a price without your sign-off.
Currently in production with a real client in the events industry, handling weddings, fairs, and brand activations.
Hi, I need a quote for a booth at a trade fair
Happy to help! Which fair, and for what date?
Expo Comercial, August 15-17, a 6x6 island booth
What's below is what the engine does for any business with prices and customers to handle — a barbershop, a repair shop, a clinic. The chat above is just what it looks like today applied to events, which is the real case in production.
MERCURIO IN DEPTH
Documents, not just messages
- Reads PDF, Word, and Excel files sent over WhatsApp and extracts the data — without you transcribing anything by hand.
- Checks your business's real catalog (products, services, prices) to answer availability questions.
- Can suggest the right combination based on what each customer asks for, as a separate section — never made up.
A CRM that fills itself in
- Customer pipeline and calendar in Notion, updated at every step — without you typing anything.
- Automatic follow-up on unanswered quotes (day 3, 7, and 14): no customer gets lost to lack of time.
- Detects schedule conflicts and checks real availability before confirming an appointment or order.
Reports without you asking
- Daily activity summary and weekly or monthly sales report, straight to your WhatsApp.
- A to-do list builds itself after every sale, based on what that service requires.
- Full export of your data — customers, pipeline, catalog — whenever you need it.
Human control, always
- No price or document goes out without your explicit approval: you decide, the agent executes.
- Recurring security audits on the system itself — permissions verified, every action logged.
- Each business's data lives isolated: it never mixes between customers.
REAL CASE — MALIBU BTL
A Costa Rican events and brand-activation company now handles its WhatsApp and email inquiries with Mercurio: the agent gathers the event brief, checks pricing with management, and follows up on every quote — from the first message to the final PDF.
Inquiry over WhatsApp
The client asks for a quote for a brand activation — Mercurio gathers the full brief.
Quote with real pricing
Checks in with management and builds the PDF with current rates, without making anything up.
Automatic follow-up
If there's no reply, Mercurio writes again at 3, 7, and 14 days — without anyone asking.
Hi, I need a quote for an activation at Multiplaza, 3 days, with 6 promo staff.
Happy to help. Does the activation include booth setup or just promo staff?
Just staff, we're bringing our own booth.
Representative conversation, adapted from a real exchange.
The same flow, scene by scene.
Four short clips of Mercurio at work: the customer writes in, the agent puts together the quote, lets management know for approval, and follows up without anyone asking.
Mercurio never starts from zero with anyone.
Every WhatsApp number is a customer, not a loose message. Mercurio remembers who they are, what they've asked for before, and how to treat them — that's what makes it a CRM that talks, not a chatbot reciting the same script to everyone.
Recognizes who's writing
Identifies every contact by their WhatsApp number from the first message. If they've quoted before, Mercurio knows — it won't ask again what it already asked.
Profiles with different treatment
You can assign a role to each contact — the boss, the IT director, the supplier — and Mercurio adjusts tone and priority based on who they are.
Memory that doesn't get lost
Every quote, every follow-up, and every decision stays in the customer's history — pick the conversation back up months later without repeating the brief.
Illustrative profile — this is what the history Mercurio builds on its own looks like.
The same engine works for a lot more than events.
Chatting, quoting with real prices, and following up is the same pattern in any business — this is just a sample.
Events and brand activations
Today's real case: quotes booths, sound, lighting, and furniture based on what each customer asks for, with real prices and availability.
Barbershops, salons, and spas
Books appointments, quotes service packages, and confirms times over WhatsApp, without anyone glued to the phone all day.
Repair shops and technical services
Quotes repairs or maintenance based on what the customer describes, using the real prices from your service list.
Print shops and production workshops
Quotes from specs (size, material, quantity) the customer sends as a photo or PDF, without waiting for someone to review them by hand.
Any business with a price catalog
Equipment rental, photography, catering, classes: if you build a quote by combining items from a fixed list, it fits the same pattern.
Businesses losing sales after hours
If an 11pm or Sunday message today doesn't get answered until Monday, that sale already went to a competitor.
What people usually ask about Mercurio.
Is Mercurio the same as a chatbot?
No. A chatbot answers questions from a fixed menu. Mercurio identifies who's writing by their WhatsApp number, remembers their entire history (past quotes, decisions, their role within your company) and adjusts how it treats them accordingly. It works more like a salesperson with a perfect memory than an automated menu.
Do we need to change the business's WhatsApp number to use Mercurio?
No. Mercurio connects to the WhatsApp number your business already uses today, without asking your customers to text somewhere different or migrating to a new number.
Can I customize the agent's name?
Yes. Mercurio is the product's name, but the agent that talks to your customers can carry whatever name you prefer — your business's name, your own, whatever fits your brand best.
Does Mercurio follow up on quotes automatically?
Yes. If a customer doesn't reply, Mercurio follows up at 3, 7, and 14 days — the follow-up most businesses don't have time to do by hand, and where sales get lost to simple forgetfulness.
What kind of businesses is Mercurio for?
For Costa Rican small businesses that quote jobs over WhatsApp or email and lose sales after hours or from lack of follow-up: event companies, workshops, print shops, salons, appointment-based practices — any business with a real quoting flow that today depends on someone being available to reply.
Does Mercurio send prices without anyone reviewing them?
Never. Mercurio quotes using the business's real prices and builds the proposal, but it never sends a final price to a customer without someone at the business approving it first.
Do you have a real case running?
Yes. Malibu BTL, a Costa Rican events and brand-activation company, runs Mercurio in production: it handles WhatsApp and email in a single agent, with automatic follow-up on 100% of quotes and 24/7 availability.
How much does Mercurio cost?
It depends on how customized your business's quoting flow needs to be — we don't have a one-size-fits-all catalog price. In a 20-minute conversation we'll tell you, straight up, whether it fits as-is and what it would cost to adapt it.
Tell us how you quote today.
In 20 minutes we'll tell you whether Mercurio fits as-is or what would need adjusting for your business.